eLearning Course Description

Upon registering, you will receive access to this course for 30 days.

Water damage to a home or business can have severe, long-lasting consequences ranging from structural damage to illness. 

This course provides the students insight on managing emergency claims from start to finish. It reviews each aspect of mitigation claims, including salvage, drying opportunities, determination of source and loss type, and strategies for customer satisfaction. It teaches consistency in emergency claim processes as well as the setup and verification of their completion. This creates alignment and an optimal claim experience for the customers.  



This course will include
information on:

  • Categories & Classes of Water

  • Psychrometry

  • Meters Uses & Purpose

  • Types of Drying Equipment

  • Calculating How Much Drying Equipment is Required

  • Effective Documentation

  • Hierarchy of Controls

  • Contents Process

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