This 3-day Water Damage Restoration Technician course is designed to teach restoration personnel that perform remediation work a clear understanding of how to manage a water intrusion claim from start to finish. 

This course will give residential and commercial emergency technicians the background to understand the procedures necessary to deal with each and every type of water loss, how to categorize and classify it and of course how to properly equip it.


**Attention Students: As per the IICRC policy all live stream zoom courses require you to be present on camera and have audio throughout the session. Driving during a live stream course is strictly prohibited. Students that miss course time or are driving during class will forfeit their opportunity to write the exam per policy. Please ensure you sign in to zoom 15 - 20 minutes prior to  the start of training to check connectivity. Please note the start and end times, and the time zone for your booked course.


Learn about:

MINIMIZE your liability with knowledge!

  • The 3 Categories of water

  • FOUR mandatory principles of proper restorative drying procedures

  • Psychrometry - what is it and how to make it SIMPLE

  • The 4 Classes of water

  • How to DRY wall interiors, set up to dry hardwood flooring, ductwork, insulation, crawlspaces

  • Procedures for handling each and every type of water category

  • Learn how to calculate how much drying equipment is required and how to set up for effective drying

  • Effective documentation of your water claim

The Details

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  • Dates

    November 10 - 12, 2025

  • Time

    10:00am - 6:00pm EST
    Online

  • Location

    Virtual Live Stream

Don’t let old techniques stand in the way of becoming a true water loss professional.

This class is packed with information and techniques to begin your journey into this field. 

It is a must for emergency technicians, project managers, estimators, and insurance professionals.

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Instructor

Stephanie has a background of over two decades in the disaster restoration industry. All of her experience in and out of the field has led her to become one of the foremost experts in property and an award winning instructor. She provides one of the most interactive and engaging training experiences increasing confidence and profits for all.
Stephanie maintains a triple master designation and is a certified credentialing specialist in Canada. Stephanie serves on the certification council and spends time on various committees offering technical and practical support; she is sought after as one of the four most experts in property claims and is known for her no holds barred approach.
Stephanie is an approved instructor in Odour Control, Fire & Smoke Restoration, Applied Structural Drying, Applied Microbial Remediation Technician, Water Damage Restoration Technician Health and Safety Technician, and Trauma and Crime Scene Technician.

Stephanie Beattie

Founder | Instructor